Asset records drift apart
Hydrant, valve, manhole, sewer, catch basin, and water main data gets split between GIS files, spreadsheets, and local folders.
For small municipal public works teams
Municipal field operations software for small public works teams to manage assets, work orders, inspections, and crews in one map-based workspace.
Bring map-based asset management, work orders, inspections, field crews, and offline-ready operations into one place for everyday road, water, sewer, and parks work.
The public works problem
Municipal asset work is spread across too many disconnected tools.
Hydrants, valves, manholes, sewer lines, catch basins, and water mains are often tracked in separate GIS exports, paper forms, spreadsheets, and crew notes that do not stay aligned.
Inspections stay on paper
Field crews capture flushing, cleaning, repair, and inspection notes on forms that have to be retyped before anyone can act.
Crew work is hard to track
Dispatch, work orders, inspection history, and map updates move through separate channels, leaving crews and supervisors out of sync.
Why map-first matters
Public works teams make better decisions when asset work starts from the map.
Municipal field work is tied to real places: the hydrant on a corner, the valve beside a main, the catch basin near a complaint, or the manhole beside an open work order. A map-first workflow keeps that field context visible from assignment through completion.
Crews find nearby assets
Field crews can open the map and see nearby hydrants, valves, manholes, mains, and catch basins before they start work, reducing guesswork in unfamiliar areas.
Supervisors see field context
Supervisors can review work by service area, asset type, road, neighborhood, or nearby infrastructure instead of relying on disconnected notes and addresses.
Work orders stay tied to real infrastructure locations
Each work order can stay connected to a real asset or map location, so inspection history, evidence photos, follow-up tasks, and reports point back to the right infrastructure.
Buyer priorities
Evaluate TraverseOps around the public works jobs that need to run better every day.
Small municipal teams usually do not need a year-long software program to prove value. They need to see whether asset records, crew assignments, inspections, and map updates can support the work already happening in the field.
Asset records
Municipal asset management
TraverseOps gives buyers a practical way to test whether hydrants, valves, manholes, catch basins, mains, boundaries, and custom layers can move from scattered files into one map-based operating record.
- Confirm which asset fields matter before importing.
- Keep service history tied to the asset, not a folder.
- Start with one asset class before expanding the registry.
Assignments
Public works work orders
Supervisors can assign work from the map, connect it to the relevant asset or location, and review status without chasing updates through texts, paper notes, or separate spreadsheets.
- Track priority, crew, due date, and completion status.
- See open work by asset class or service area.
- Use completed work history during planning and reporting.
Water operations
Hydrant inspections
Crews can record hydrant condition, access issues, maintenance needs, notes, and evidence photos on the asset record so annual inspection work is easier to review and follow up.
- Use templates for consistent inspection fields.
- Flag repairs while crews are still in the field.
- Review results by zone, status, or inspection date.
Data startup
GIS imports
A pilot can begin with existing GIS exports or spreadsheets, so buyers can validate field workflows before committing to a broad data cleanup or enterprise implementation.
- Map source fields to usable asset records.
- Check locations and labels with field staff.
- Keep import complexity visible during pilot scoping.
Crew mobility
Offline field operations
Field crews often work where mobile service is unreliable. TraverseOps is designed so crews can keep inspection and work order activity moving, then sync updates when a connection is available.
- Test the workflow on phones and tablets during a pilot.
- Capture notes and photos without returning to the office.
- Review sync behavior before wider rollout decisions.
A practical upgrade
Keep what works, and connect the pieces that slow teams down.
Spreadsheets
Current workflow Asset lists and maintenance logs are familiar, but they can be hard to match to live map locations, crew updates, and work history.
With TraverseOps Teams use one searchable asset registry where location, status, work orders, and inspection records stay tied to each asset.
Paper inspection sheets
Current workflow Paper forms work in the field, but notes, checklists, and signatures often have to be retyped before supervisors can report on them.
With TraverseOps Crews complete inspections on the asset record, attach evidence photos, and sync clean inspection history when they reconnect.
Disconnected maps
Current workflow GIS layers are useful, but crews still need separate tools for assignments, status updates, inspection notes, and reporting.
With TraverseOps The map becomes the starting point for work orders, field inspections, asset updates, and simple operational reports.
Works with your existing tools
TraverseOps can complement GIS and enterprise asset systems.
Small municipal teams often already have maps, GIS layers, or enterprise systems in place. TraverseOps is intended as a simple field operations layer that helps crews use that asset context during daily inspections, work orders, photos, and reports.
When existing platforms may be better
Tools such as ArcGIS, Cityworks, OpenGov, or Cartegraph may be the better fit for full GIS administration, broad enterprise asset programs, permitting, finance integrations, capital planning, or heavily configured cross-department workflows.
When TraverseOps is simpler
TraverseOps is simpler when a small public works team needs to import one asset layer, assign field work, collect notes and photos, track inspections, and review operational reports without a long implementation.
How they can work together
Existing GIS tools can remain the source for authoritative map layers while TraverseOps gives field crews a focused workspace for routes, work orders, inspection results, evidence photos, and follow-up tasks.
Workflow
How TraverseOps works
Import assets
Load hydrants, valves, manholes, catch basins, sewer lines, and water mains from GIS exports or spreadsheets into a shared field map.
Assign work
Create work orders from the map, set priority and location, and send clear tasks to the crews responsible for the route or service area.
Complete inspections
Field crews record hydrant flushing, valve checks, manhole inspections, and catch basin cleaning notes while they work, even offline.
Sync reports
Completed work, inspection history, and asset updates sync back for supervisors to review, report, and plan the next round of maintenance.
Designed for municipal operations
Pilot-ready workflows buyers can test with their own crews.
Instead of relying on invented logos or testimonials, TraverseOps should be evaluated against the operational proof points a small municipality can see during a focused pilot.
Put infrastructure on a usable field map
Crews and supervisors can view hydrants, valves, manholes, catch basins, mains, and custom layers from one map-based workspace.
Start from existing GIS exports or spreadsheets
A pilot can import one asset class first, confirm key fields, and make the data usable before expanding to more layers.
Assign field work from the asset or location
Supervisors can create work orders tied to real infrastructure, assign crews, track status, and see what remains open.
Capture structured inspection results
Field crews can complete pass/fail checks, condition notes, evidence photos, and follow-up needs while they are still at the asset.
Review completed work and backlog
Managers can review completed inspections, open work orders, recurring issues, and pilot results without rebuilding reports from paper.
Run the workflow on phones and tablets
Crews can use mobile devices for field notes, photos, inspections, and updates, including offline-ready work when service is unreliable.
Supported asset classes
Bring your core municipal layers into one field workspace.
- Hydrants
- Valves
- Manholes
- Catch basins
- Sewer mains
- Water mains
- Property boundaries
- Water supply areas
- Custom layers
Start focused during a pilot.
Teams can begin with one asset class, one crew workflow, and one reporting need, then add more GIS layers as the field process is proven.
Who TraverseOps is for
Built for the people who keep municipal infrastructure moving.
Public works supervisors
See asset condition, open work, crew assignments, and inspection history in one place before deciding what needs attention next.
Water/sewer operators
Pull up hydrants, valves, manholes, mains, and service-area context on the map while completing maintenance and checks.
Municipal managers
Track work progress, maintenance backlogs, asset trends, and report-ready updates without chasing separate spreadsheets.
Clerks/admin staff
Find the latest asset records, inspection notes, evidence photos, and completed work details when residents or council ask.
Field crews
Receive clear map-based work orders, complete inspections offline, and sync field notes when service is available.
Municipal field operations software benefits
Map-first workflow
Everything starts on the map.
Works offline
Assign work and record inspections anywhere.
Inspections & work orders
Create, track, and close work with confidence.
Built for municipal teams
Municipal asset management for public works teams.
Asset registry & GIS layers
Keep hydrants, valves, manholes, catch basins, sewer lines, and water mains in one searchable registry with GIS layers crews can filter from the map.
Map-based work orders
Create work orders from an asset or map location, assign them to field crews, and keep priority, status, and service-area context tied to the asset.
Inspections, photos & reports
Complete inspections offline, attach evidence photos and field notes, then sync clean reports for supervisors, maintenance planning, and council-ready updates.
Lightweight by design
A practical alternative to long enterprise asset-management implementations.
TraverseOps is built for small municipalities that need a clear field-ready system without waiting months for a large rollout or stretching limited public works budgets.
Focused pilots
Start with one asset class, one service area, and a measurable public works goal before expanding.
Quick imports
Bring in existing GIS exports or spreadsheets so teams can see hydrants, valves, mains, and other assets on the map quickly.
One crew workflow at a time
Launch a single inspection, maintenance, or work order process first, then add more field workflows when crews are ready.
Traffic control plans
Build a traffic plan from the same work order and asset record.
Traffic Plans adds a TAC-guided planning workspace for lane closures, detours, traffic-control-person setups, and sidewalk or shoulder closures without leaving the municipal operations map.
TCP-042118
Utility cut lane closure
Ready | Crew A | HYD-001
- TC-2 Road Work | Qty 2 | TAC p. 413
- TC-5L Left Lane Closed | Qty 1 | TAC p. 417
- Cones Taper and buffer | Qty 18
Pilot example
Start with hydrants.
Hydrants make a practical first pilot because they are visible in the field, familiar to water crews, and easy to validate on a map. A small municipality can prove the workflow with one asset class before expanding to valves, mains, manholes, or catch basins.
Import hydrants
Load the hydrant GIS layer or spreadsheet with hydrant IDs, locations, service areas, status, notes, and last inspection dates.
Assign inspection routes
Group hydrants by neighborhood, pressure zone, road corridor, or crew area, then assign a clear inspection route to the field team.
Record pass/fail results
Crews mark each hydrant as pass or fail and capture condition details such as access, visibility, leaks, cap condition, and maintenance needs.
Attach photos
Evidence photos and field notes stay with the hydrant record, giving supervisors context for blocked, damaged, leaking, or hard-to-find assets.
Create follow-up work orders
Failed inspections or flagged issues become follow-up work orders tied to the hydrant and its real map location for repair, maintenance, or reinspection.
Pilot example
Start with sewer issue tracking.
Sewer issue tracking gives supervisors and operators a focused way to connect manholes, sewer mains, blocked lines, field notes, photos, work orders, and backlog reports without trying to replace every public works workflow at once.
Import manholes and sewer mains
Load manhole and sewer main records from GIS exports or spreadsheets so crews can see key sewer infrastructure on the map before field work begins.
Track blocked lines
Log blocked lines, backups, cleaning needs, and problem areas against the nearest manhole, sewer main segment, or map location.
Add field notes and photos
Crews capture field notes, inspection details, and photos from phones or tablets so supervisors can review what was found without waiting on paper forms.
Create work orders
Convert sewer issues into work orders for cleaning, reinspection, repair, or follow-up, with each task tied to the right infrastructure location.
Review backlog reports
Use backlog reports to see open sewer issues, aging work orders, repeated blocked lines, and follow-up needs before planning the next crew route.
Suggested pilot process
Launch a focused pilot in weeks, not months.
A TraverseOps pilot can be planned as a practical four-week path around one asset class and one crew workflow. Timing depends on data readiness, team availability, and import complexity; this is a suggested process, not a guaranteed deployment SLA.
Data import
Gather GIS exports or spreadsheets, confirm the target asset class, and prepare the first municipal asset layer for the map.
Workflow setup
Configure the inspection template, work order fields, user invites, and the single crew workflow the pilot will test.
Field testing
Let crews complete real inspections or maintenance tasks from phones or tablets while supervisors watch progress on the map.
Review
Review completed work, inspection records, field feedback, and reporting needs before deciding what to expand next.
Municipal pilot
Start with a focused public works pilot.
Test TraverseOps around one asset class and one crew workflow, with help getting your data, inspection forms, and users ready for field work.
- One asset class
- One crew workflow
- Data import help
- Inspection template setup
- User invites
- Review of pilot results
Pricing
Simple packages for pilots and municipal rollouts.
Pilot
For validating TraverseOps with one focused public works use case before a wider rollout.
Planning range: $2,500-$7,500 fixed pilot.
- Users: up to 8 users across one supervisor group and one crew workflow
- Assets: one asset class or service area
- Imports: one GIS or spreadsheet import
- Storage: pilot inspection records and photos
- Support: setup help and pilot results review
Small Municipality
For towns that want the core asset map, field workflows, and reporting in one practical workspace.
Planning range: $500-$1,250 per month after onboarding.
- Users: up to 15 users for supervisors, admin staff, and crews
- Assets: up to 10,000 editable operational assets
- Imports: initial GIS and spreadsheet cleanup
- Storage: work orders, inspections, and evidence
- Support: onboarding and configuration guidance
Standard
For municipalities expanding across more departments, layers, crews, and reporting requirements.
Planning range: $1,500-$3,500 per month based on rollout scope.
- Users: up to 40 users across crews, departments, and admin roles
- Assets: up to 50,000 editable assets plus larger read-only GIS overlays
- Imports: larger or recurring data imports
- Storage: expanded photo and report history
- Support: rollout support and reporting review
Pilot pricing depends on users, asset classes, import complexity, and support needs. See full Demo/Sandbox, Pilot, Small Municipality, Standard, and Enterprise packaging on the pricing page.
Procurement questions
Practical details municipal buyers usually need before a pilot.
Data ownership
Asset records, inspection history, work orders, notes, and evidence are intended to remain the municipality's operational data. Final ownership and use terms should be reviewed in the service agreement.
Exportability
Export needs should be discussed during setup, including asset records, work order history, inspection results, evidence references, and reports needed if the municipality changes systems.
Implementation scope
A pilot is scoped around one asset class, one crew workflow, import readiness, user invites, and the inspection or work order template needed for the first field test.
Support expectations
Pilot support can include import review, setup guidance, user onboarding, issue triage, and a results review. Ongoing support level depends on the selected package.
User roles
TraverseOps is designed around roles such as viewer, field crew, editor, admin, and owner so municipalities can separate field work, imports, settings, and billing responsibilities.
Pilot process
The suggested process starts with data import, then workflow setup, field testing, and pilot review. Timing depends on data quality, staff availability, and import complexity.
This section is product guidance for planning conversations, not legal, procurement, or compliance advice. Municipal buyers should review final terms, privacy, support, and security requirements before production use.
Security & trust
Designed for municipal data stewardship.
TraverseOps is designed to help small municipalities manage who can see asset records, evidence, work orders, and inspection history without adding enterprise complexity. Exact access, storage, and audit settings should be confirmed during pilot or production setup.
Role-based access
Designed so supervisors, administrators, and field crews can have access appropriate to their public works responsibilities.
Private evidence storage
Intended to keep inspection photos, field notes, and repair evidence associated with the municipality's workspace.
Organization-specific workspaces
Designed around organization-specific workspaces for each municipality's assets, crews, workflows, and reports.
Audit logs
Designed for auditability so teams can review important changes to work orders, inspections, assets, imports, and settings where logging is enabled.
Backups
Designed with backup planning in mind. Backup frequency, retention, and recovery expectations should be confirmed before production use.
Authentication
Designed for invited user access so municipal staff sign in before viewing workspace operational data. Authentication options depend on workspace configuration.
FAQ
Questions small municipal teams ask.
Can we use existing GIS files?
Yes. TraverseOps can start from existing GIS exports, spreadsheets, shapefiles, GeoJSON, or other common layer files. Exact import steps depend on field names, geometry quality, and how clean the source data is.
Does it work offline?
Yes. Field crews can open assigned work, complete inspections, add notes, and sync updates when connectivity is available.
Is this replacing ArcGIS?
No. ArcGIS can remain your GIS system of record while TraverseOps gives public works teams a simpler field workspace for daily assets, work orders, and inspections.
How long does a pilot take?
Most pilots can be scoped around one asset class and one crew workflow, then reviewed after a short operating period with real field activity.
What asset types are supported?
Hydrants, valves, manholes, catch basins, sewer mains, water mains, property boundaries, water supply areas, and custom municipal layers are supported.
Is our data private?
TraverseOps is designed around private municipal workspaces, with access intended for invited users such as supervisors, administrators, and field crews.
Where is data stored?
TraverseOps is designed around organization-specific workspaces for municipal asset, work order, inspection, note, and photo data. Hosting details, storage location, retention, and backup expectations should be confirmed during pilot or procurement setup.
Can we export our data?
Data export should be planned as part of setup. Teams should confirm the asset fields, inspection records, photo references, work order history, and report formats they need before moving from pilot to production.
Who owns the data?
Municipal asset records, inspection history, work orders, notes, and evidence collected for your workspace are intended to remain your municipality's operational data. Ownership and use rights should be reviewed in the final service agreement.
Can we start with one department?
Yes. A focused pilot can start with one department, one asset class, and one crew workflow, such as hydrant inspections or sewer issue tracking, before other departments are invited.
What happens if we cancel?
Cancellation terms should be confirmed before launch. Municipal buyers should ask for an export or transition plan that covers asset records, inspection history, work orders, reports, and evidence references.
Can field crews use it on phones?
Yes. TraverseOps is built for phone and tablet field use, so crews can view maps, update work orders, and complete inspections from the field.
Bring your municipal asset map into daily field operations.
Start with one asset class and one crew workflow.