Create work from assets

Start work directly from a hydrant, valve, manhole, sewer main, catch basin, or water main so the request stays tied to the real infrastructure location.

Assign crews

Route work to field crews, operators, supervisors, or admin staff with assignee context visible from the work board and linked asset panel.

Track due dates

Use due dates and priority labels to separate urgent service needs from routine maintenance, overdue work, and follow-up tasks after failed inspections.

Follow status

Move work through clear states such as open, in progress, and completed so supervisors can see what is waiting, active, or closed without chasing separate spreadsheets.

Attach evidence

Keep photos, notes, inspection findings, and field context with the work order so office staff and crews can review what happened at the asset.

Report on backlog

Give municipal managers practical reporting on open work, overdue rates, closure trends, crew load, failed inspections, and assets that repeatedly need service.

A pilot can start with one work order workflow, such as hydrant repairs, sewer issue tracking, valve exercising, or catch basin cleaning, before expanding to more crews and asset classes.